Information pursuant to art. 13 of EU Regulation 2016/679, c.d. GDPR

This page describes how to manage the site in relation to the processing of personal data of users who consult it. This information (or “privacy policy”) is provided pursuant to art. 13 of EU Regulation 2016/679, European Regulation on the Protection of Personal Data (hereinafter, “Regulation”) to those who interact with the web services of the site

The information is provided only for the site and not for other websites that may be consulted by the user via links.

1. Data Controller

The owner of the user data processing is TruTorq Italia – Via Stelvio, 20 – 25038 Rovato (BS), tel: 0307704201, mail:

2. Personal data subject to processing

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses (internet addresses assigned to the user’s computer by the internet service provider), the domain names of the computers used by users who connect to the site, the browser (for example Firefox or Internet Explorer) , the date, time of the request and other parameters relating to the operating system and the user’s computer environment.

These data could be used to ascertain responsibility in case of hypothetical computer crimes against the site and are in any case canceled after processing within 6 (six) months.

Anonymous data is also collected and processed for the sole purpose of obtaining statistical information on the use of the site and to verify its correct functionality.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the e-mail.

3. Cookies

> Read the cookie policy

4. Purpose and legal basis of the processing

The personal data provided will be processed in compliance with the conditions of lawfulness pursuant to art. 6 of EU Reg. 2016/679, for the following purposes:

  1. browsing on this website – legitimate interest (Article 6 paragraph 1 letter f)) as the legal basis for processing;
  2. any request for contact, with the sending of information requested by you – legitimate interest (Article 6 paragraph 1 letter f)) as the legal basis of the processing;
  3. prior consent and up to its opposition: for direct marketing activities of the Owner, newsletters, market research to receive – through automated means e-mail, messages of the Mms (Multimedia Messaging Service) or Sms (Short Message Service) type, as well as by phone calls by operator and paper mail – information material, for sending promotional, commercial and advertising material or concerning events and initiatives, by the Owner – consent (art. 6 paragraph 1 letter a)) as the legal basis of the processing.

5. Any recipients and any categories of recipients of personal data

The data may be communicated to third parties, who act as supervisors as well as by persons appointed as persons authorized to process, in charge of managing the requested service. In particular, the data will be communicated to:

  • subjects that provide services for the management of the information system and communication networks including e-mail and website management;
  • third parties who collaborate with the Data Controller for direct marketing activities;
  • studies or companies in the context of assistance and consultancy relationships;
  • competent authorities for compliance with legal obligations and / or provisions of public bodies, upon request.

The list of Data Processors is constantly updated and available from the data controller.

6. Transfer of personal data to a third country and / or an international organization

The personal data provided will be transferred to countries belonging to the European Union and countries outside the EU in order to comply with the aforementioned related purposes. The data will be transferred according to Article 44 – General principle for the transfer; Article 45 – Transfer on the basis of an adequacy decision; Article 46 – Transfer subject to adequate guarantees, specifically the data will be transferred to third countries international organizations for which the Commission intervened with an adequacy assessment (art. 45 EU Reg. 2016/679). The interested party may obtain information about the guarantees for data transfer by writing an email to

7. Period of storage of personal data or criteria for determining the period

The processing will be carried out in an automated and manual way, with methods and tools aimed at guaranteeing maximum security and confidentiality, by persons authorized to do so.

In compliance with the provisions of art. 5 paragraph 1 letter. e) of the EU Reg. 2016/679 the personal data collected will be stored in a form that allows the identification of data subjects for a period of time not exceeding the achievement of the purposes for which the personal data are processed.

The storage of personal data provided depends on the purpose of the processing:

  • browsing on this website (see the cookies policy at the following link);
    for contact request (maximum 1 year);
  • receiving newsletters or promotional communications in general by e-mail (maximum 24 months).

8. Rights of the interested party

Pursuant to the articles 15 and ss. of EU Regulation 2016/679, the interested party has the right to ask the Data Controller: access to your personal data; the correction or cancellation of the same or the limitation of the processing that concern it; opposition to processing; data portability in the terms set forth in art. 20 cit. Without prejudice to any other administrative or judicial appeal, the interested party who considers that the treatment concerning him violates the GDPR, has the right to lodge a complaint with a supervisory authority, particularly in the Member State in which he habitually resides, works or places where the alleged violation occurred (art. 77 cit.).

To exercise the above rights, the interested party may contact the Data Controller at the addresses indicated in point 1 of this information notice.

9. Updates

This privacy policy may be modified and / or supplemented as a result of any subsequent changes and / or regulatory additions, the updating or provision of new services or technological innovations.

Cookie Policy

This Cookie Policy is intended to inform users about the procedures followed for the collection, via cookies and / or other monitoring technologies, of the information provided when they visit the website

The owner of the user data processing is TruTorq Italia – Via Stelvio, 20 – 25038 Rovato (BS), tel: 0307704201, mail:

What are cookies

Cookies are small text files that the sites visited by users send to their terminals, where they are stored to be re-transmitted to the same sites on subsequent visits. Cookies are used for different purposes, have different characteristics, and can be used both by the owner of the site you are visiting and by third parties. Below you will find all the information on the cookies installed through this site, and the necessary information on how to manage your preferences regarding them.

To learn more about cookies and how they work, visit or

What types of cookies exist?

Technical cookies

Technical cookies are those used for the sole purpose of “transmitting a communication over an electronic communication network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service “(see Article 122, paragraph 1 of the Code).

They are not used for other purposes and are normally installed directly by the website owner or manager. They can be divided into browsing or session cookies, which guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); analytics cookies, similar to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site;

Used cookies:

Description: Register a unique ID that is used to generate statistical data on how the visitor uses the website.
Stay: 2 years

Description: Used by Google Analytics to limit the frequency of requests
Stay: 1 minute

Description: Register a unique ID that is used to generate statistical data on how the visitor uses the website.
Stay: 24 hours

Description: This cookie is used for local caching purposes to improve website loading times.
Stay: 2 hours

Functionality cookies

that allow the user to browse according to a set of selected criteria (for example, the language, the products selected for purchase) in order to improve the service rendered to the same.

For the installation of these cookies, users’ prior consent is not required.

Profiling cookies

Profiling cookies are aimed at creating user profiles and are used in order to send advertising messages in line with the preferences shown by the user in the context of web browsing. Due to the particular invasiveness that such devices may have in the private sphere of users, European and Italian legislation provides that the user must be adequately informed about their use and express their valid consent.

First-party cookies

These are cookies managed by the site owner. For these cookies, the obligation of disclosure rests with the owner of the site. The latter also has the obligation to indicate the methods for the possible blocking of the cookie.

Used cookies:

Description: It is associated with the WordPress plug-in WPML. It stores a language value for the website. Where the cookie is set in response to a user action or request, as long as it has a short duration, it can be considered strictly necessary.
Stay: 24 hours

Third-party cookies

Cookies are managed by a third party other than the site owner. For these cookies, the obligation of the information and the indication of the modalities for the possible blocking of the cookie lies with the third party, while the website owner is obliged to insert on the site the link to the website of the third party where these elements are available.

In both types of cookies (first-party or third-party) the collection of consent, necessary if the cookie is a profiling cookie, occurs through a special banner on the home page of the site.

Which cookies are used specifically on the site

Insert cookies as from pdf file

Remember that you can also manage your cookie preferences through the browser.

If you do not know the type and version of browser you are using, click on “Help” in the browser window at the top, where you can access all the necessary information.

If you know your browser, click on the one you are using to access the cookie management page.

Internet Explorer

Google Chrome

Mozilla Firefox